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Royal Mail investigated again as almost a quarter of first-class post arrives late

delivery figures published by Royal Mail showed that it managed to deliver 90.2% of second-class mail within the three-working-day limit, well short of Ofcom’s target

Royal Mail invests £500m to tackle late deliveries as second-class post cut back

Royal Mail expects to improve first-class next-day delivery to about 85% of post within nine months of the changes being brought in, before reaching the 90% target set by Ofcom