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Royal Mail invests £500m to tackle late deliveries as second-class post cut back

second-class post on time in 2024-25. Royal Mail said its £500m investment in the service over the next five years included an agreement to allow 6,000 part-time postal workers to increase

Royal Mail investigated again as almost a quarter of first-class post arrives late

delivery for every letter”. Last July, Ofcom [gave IDS permission to loosen](https://www.theguardian.com/business/2025/jul/10/royal-mail-gets-go-ahead-to-axe-second-class-post-on-saturdays) Royal Mail’s universal service obligation (USO), ending second-class post on Saturdays and reducing the service to alternating weekdays